Privacy Policy — Southern Shade Solutions & Security Shutters and Screens

Last Updated: June 2026

Overview: Southern Shade Solutions and Security Shutters and Screens (“we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our websites or interact with our services.

Information We Collect: We collect the following information when you submit a contact or quote request form on our website:

  • First and last name
  • Email address
  • Phone number
  • City and location information
  • Project details and descriptions
  • Photos you choose to submit
  • Any other information you voluntarily provide

We may also automatically collect:

  • Browser type and version
  • Pages visited on our website
  • Time and date of your visit
  • Referring website or advertisement
  • IP address

How We Collect Information: We collect information through:

  • Website contact and quote request forms
  • Phone calls and email communications
  • SMS messaging interactions
  • Meta advertising lead forms
  • In-person consultations

How We Use Your Information: We use your information to:

  • Respond to your quote requests and inquiries
  • Schedule and confirm consultations and appointments
  • Send project estimates and follow-up communications
  • Send SMS messages related to your inquiry and project
  • Send occasional promotional messages about our services if you have opted in
  • Improve our website and services
  • Comply with legal obligations

SMS Communications: By submitting our contact form you consent to receive SMS text messages from Southern Shade Solutions and Security Shutters and Screens. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. We do not sell or share your phone number with third parties for marketing purposes.

Cookies and Tracking: Our websites use cookies and tracking technologies including the Meta Pixel to improve your experience and measure the effectiveness of our advertising. The Meta Pixel collects data about your visit to help us show relevant ads to people interested in our services. You can control cookie settings through your browser settings at any time.

By visiting our website you consent to the use of cookies and tracking technologies as described in this policy.

Third Party Services: We use the following third party services that may collect or process your data:

  • GoHighLevel — CRM and communication platform for managing leads and customer communications
  • Meta (Facebook/Instagram) — advertising platform and lead tracking
  • Google Analytics — website analytics and performance tracking
  • Google Ads — advertising platform

Each of these services has their own privacy policy governing how they handle data. We encourage you to review their policies.

Data Sharing: We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:

  • With service providers who assist in operating our business under strict confidentiality agreements
  • When required by law or legal process
  • To protect the rights and safety of our business and customers

Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Data Retention: We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

Your Rights: You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of SMS communications at any time by replying STOP
  • Opt out of marketing emails by clicking unsubscribe
  • Request a copy of your data

To exercise any of these rights contact us at the information below.

Children’s Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor please contact us immediately.

Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us: If you have any questions about this Privacy Policy or how we handle your data please contact us.

(940) 727-1281